Trying to catch some vestiges of actual insights on "mobile" user experience at the Mobile 2.0 conference. Kelly Goto of gotomedia is on the panel. There's talk of convergence and the iPhone. I agree that there needs to be more research, "synthesized and actionable" design research on what makes a good mobile experience. Kelly mentions separating the practical from the emotional in terms of tasks available to the user. I'm not sure they really need to be separated in terms of modeling the customer behavior. However, it takes practical UI to get to the locater as well as to the vampire widget on Facebook mobile.
As a mobile information architect, I understood the comment about a seeming lack of professionals in field. I haven't met many myself. I think much of the UI best practices being used today are completely about being pragmatic, simple and essential. Kelly echoes this requirement. Being sophisticated about complex information structures as been the fare of most information architects, mostly because the internet has the maturity and resources to hire people to dig down into contextual inquiry, behavioral analysis and mental models.
Mobile is still in startup mode. Most of the UIs are scaffolds built by the engineers and the business.
Monday, October 15, 2007
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